![]() ![]() The lessons presented herein are intended to serve as a general guidance for other states to consider when planning similar CAD-TMC integration projects. Qualitative data were collected through interviews with and observations of the following agencies: A joint process for handling incidents had been developed and refined over several years and included access to 911/CAD information for all types of incidents. ![]() Utah was fortunate to have such an active program in place prior to the field test. Utah has a very good reputation in the US for responding to and managing traffic incidents. The Computer-Aided Dispatch (CAD) - Traffic Management Center (TMC) Integration Field Operations Test in the State of Utah document discusses evaluation findings for the CAD-TMC integration in the state of Utah. ![]()
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